Thursday, February 25, 2010

The problem with the "Functional/Technical Divide"

The problem with this sub-grouping of experience is that typically consultants have experience in only one of the above areas.

A functional consultant may be aware of the technical aspects of Oracle Apps but will he be able to communicate the requirement exactly?

A technical consultant will have some experience of functional issues but will they fully understand based on the functional design documents?

This risk is greatest when designing or modifying existing customizations. Delivery of successful customizations is the one of the biggest challenges facing an Oracle E-Business implementation project.

Close co-operation and accurate design documents are critical in communicating the requirement between functional and technical consultants. Even with the best intentions, it is in my experience impossible to capture complex requirements in a functional design document.

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